Health Services
From clipboards to secure, digital intake your team can run
Outpatient networks, specialty clinics, and community programs in the U.S. & Canada. We keep your stack, add the missing pieces, and make results visible.
Fit
Multi-site clinics & community health programs
Front desk, care coordinators, and admins who need one secure picture.
US & Canada
Multi-site
Multi-language
Compliance-aware
Industry realities (2025)
Paper packets → staff re-keying into EHR/billing
Scheduling, eligibility, referrals in separate systems
Messaging without clear consent windows/audit
Lean teams; updates wait on IT tickets
EN/FR/ES expected across North America
Where we help (areas)
- Patient side: mobile intake, e-sign, ID/insurance upload
- Reminders: consent-aware SMS/email with language options
- Referrals: uploads routed to the right clinic/site of care
- Clinic side: admin edits forms, content, and languages—no dev ticket
- Routing: rules by program/location/eligibility with exception handling
- Audit: who/what/when/where logs leaders can actually read
Solution modules (pick & fit)
Patient intake (conditional logic, e-sign)
Eligibility & benefits check (pre-visit)
Scheduling & reminders (two-way)
Referral/document intake with acknowledgements
Admin form builder (questions, languages, content)
Queue & routing rules (program/location)
Reports & audit exports (review-ready)
Plays well with
Core systems
- SSO / Identity (SAML, OIDC)
- Scheduling / Call center tools
- EHR / Billing APIs (HL7/FHIR where available)
- Eligibility / Clearinghouse lookups
- CRM / Ticketing (care coordination)
Experience layer
- CMS / DAM (headless content, training assets)
- Email / SMS (consent-aware windows)
- Translations / Language packs (EN/FR/ES)
Data & governance
- Audit / Logging (immutable admin trails)
- Analytics / BI (operational signals)
- Consent / Privacy (HIPAA, PIPEDA/PHIPA alignment)
- Data residency options (U.S. or Canada)
- Retention & deletion policies (policy-based)
Keep what works. Add what’s missing.
Send your current intake/referral flow and the outcomes you want. We’ll outline a practical plan.