Configurator
Smart product configuration
- Guided flows for type, model, capacity, add-ons
- Sizing calculators (ventilation, power, clearances)
- Error prevention blocks invalid/unsafe combos
Case Study — Commercial Kitchen Equipment App
Mobile Sales & Specification App for Commercial Kitchen Equipment
Client: North American commercial equipment manufacturer
Client at a Glance
- Industry: Commercial kitchen appliances
- Channels: Direct sales + dealer network
- Need: Field configuration, instant pricing, mobile quoting
Challenge
The client manufactures and distributes commercial kitchen appliances used in restaurants, hospitality, and institutional kitchens. A broad product line and many installation variables made quoting complex.
Manual tools (PDFs, spreadsheets, phone support) created friction:
- Inefficient quoting: engineering assist needed to confirm specs; deals slowed.
- Frequent misquotes: outdated sheets and manual math caused inconsistencies.
- Limited field visibility: no real-time access to config rules or specs.
- Complex onboarding: dealers struggled with combinations and sizing.
They needed a mobile-first tool to configure, price, and share quotes in real time—without engineering back-and-forth.
Our Solution
A mobile + web CPQ platform focused on field reps, dealers, and sales teams.
Pricing
Instant pricing & quoting
- Real-time pricing engine with margin controls
- Branded quote PDFs incl. specs & accessories
- Tax & freight estimations in-flow
Field
Mobile field access
- iOS/Android app for showroom & job sites
- Offline mode with local caching
- Quick search for SKUs, spec sheets, guides
Admin
Centralized management
- Update specs, pricing, availability without code
- Version control keeps data current for all reps
- Quote analytics for leadership visibility
Technology Stack & Architecture
Frontend (Mobile App)
- Flutter (cross-platform iOS/Android)
- Firebase Cloud Messaging notifications
- Offline mode with local data caching
Backend & APIs
- Node.js microservices
- Pricing & config logic with Redis caching
- Product/pricing data on AWS
Web Dashboard
- React SPA for configuration & analytics
- Role-based access for marketing/admin/sales ops
Cloud Infrastructure
- Hosted on Amazon Web Services
- Prometheus & Elasticsearch monitoring
- CI/CD with GitHub Actions & Docker
Security
- JWT authentication & RBAC
- TLS for secure data transfer
Pilot Scope & Challenges
- Pilot across select dealers + internal sales team
- Normalized legacy price sheets & filled catalog gaps
- Dealers generated accurate, approved quotes in minutes—no engineering assist
Impact & Outcomes
After three months:
- Quote turnaround time: 2–3 days → < 1 hour (↓ 90%)
- Configuration errors: Frequent → Rare (↑ accuracy)
- Field visibility: Limited → Full mobile access (↑ agility)
- Manual engineering support: High → Minimal (↑ efficiency)
The app reduced quote friction, improved accuracy, and enabled faster closes in field and showroom environments.
Future Roadmap
- Integrate inventory & fulfillment for live stock levels
- Advanced analytics on dealer activity & conversion
- Direct ordering for approved partners
Client: [Name Withheld – Commercial Equipment Manufacturer]
Talk to us
Want a CPQ built around your products and field teams? We’ll help you configure, price, and quote—fast.