Unified patient records
Shared database accessible across all locations with role-based permissions.
- Real-time updates
- Cross-location chart access
- Provider and staff roles
Client: U.S.-based optometry group operating three clinics across two states.
The network grew to three clinics serving urban and suburban patients. Each location used separate legacy EHR systems that didn’t communicate, creating daily friction in scheduling, patient data management, and insurance processing.
The organization needed a centralized web-based EHR and practice operations platform that unified all clinics under one system while ensuring U.S. healthcare privacy compliance.
Shared database accessible across all locations with role-based permissions.
Cross-location calendar preventing double booking with provider availability.
Digital forms, eligibility checks, and electronic claims via clearinghouse.
Architecture supports isolated data partitions per clinic while maintaining a shared patient record layer—balancing autonomy with central oversight.
| Metric | Before | After |
|---|---|---|
| Average claim processing time | 7–9 days | 2–3 days |
| Patient record lookup | >2 minutes | <15 seconds |
| Appointment double-booking | Common | Eliminated |
| Compliance audit readiness | Manual prep | Instant dashboard |
| Inter-location data sync | None | Real-time |
A mid-sized healthcare provider achieved secure, compliant, web-based operations across multiple clinics—combining speed, usability, and HIPAA-grade controls.
Client: Name Withheld – U.S. Vision Care Network.